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Gung Ho!
Description : An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling T...
Leadership And The One Minute Manager
Description : Leadership and the One Minute Manager goes straight to the heart of management as it describes the e...
Raving Fans
Description : "Your customers are only satisfied because their expectations are so low and because no one else is ...
The On-Time, On-Target Manager
Description : The On-Time Manager is about how to overcome a diabolical career killer that is lurking out there ev...